Arton oil painting
Inc. has been producing hand-painted oil painting reproductions since 1989's
Arton Inc is one of the most established Oil
Painting Companies online to supply the oil paintings reproductions to worldwide
for our customers; In order to make our customers are more earlier clear about
our Art Products and service, please see the below are replied to the frequently
asked questions at this moment, thanks.
What if my favorite painting
is not in your catalogue?
Our gallery represents only a
fraction of what we can offer, for now, we have over 20000 oil paintings online
for you prefer; If you would like a quotation to reproduce your favorite
paintings, please send the pictures to us via internet or regular mail, and we
can paint it for you specially.
Can I order the special size oil
painting that is not showed in your website?
Yes, please
inform us the size you will request, we will quote and email the oil painting
price to you separately by email; Our standard linen canvas size is max width 78
inches, the length is not limited. (canvas rolls)
Do you supply oil
paintings ready to hand?
Yes - after you place your order we
will respond with a shipping date telling you if this is a stock item or will
need to be painted to order. As soon as your painting has been collected by the
air-courier company we then supply you with your airway bill number, so that you
can track delivery of your painting on-line via the courier website.
How long before I receive my picture?
All orders
are processed upon your order's payment. We are usually able to ship within 7/14
days of receipt of order, depending on whether your order is a stock painting or
not. We pride ourselves on the high quality customer service we provide and
promise to keep you advised of your anticipated shipping date.
How is my order sent?
For small order (less 500pcs oil
paintings) we will suggest to use FEDEX TNT DHL or UPS. Goods are usually in
transit for 3/4 days. All the Express companies have the benefit of on on-line
tracking system via their website. This means that once your shipment has been
collected we will inform you timely with the airway bill number, so that you can
track where is your order shipment during transporting in a real time, the below
are all websites of the all Express companies we are using:
FEDEX: www.fedex.com
TNT: www.tnt.com
DHL: www.dhl.com
UPS: www.ups.com
Normally, base on your order position,
we will suggest an acceptable shipping method that is best to fit to your
order to reach the best reasonable shipping rate to you.
How are
paintings packed?
For the oil paintings on canvas only, they
are rolled in stronger tube carefully, the oil paintings stretched or framed,
they will be packed into canton boxes, plus the plywood around inside cartons in
order to get the better protection during transporting.
Do you accept
the PAYPAL?
We accept order payment via PAYPAL, our PAYPAL
account is order@artonchina.com we are the "verified User" by PAYPAL.com.
Can you paint my
portrait?
Yes we can - commissioned paintings are a
specialty, be it a wedding photograph, familial photo, your horses, dogs, your
buildings and cars and celebrations scene, those are your favorite photographs
from your digital camera. To send the photograph to us by email or regular mail,
we will evaluate the picture's complication level by our professional artists
that is according to our standard quotation please contact us for further
information.
Do you offer a gift-wrapping service?
Yes. Tell us the occasion and provide us with the text for
your message and we will ensure that it is delivered with your order.
What
materials do you use?
Most of our art is reproduced using
Winsor & Newton oils paints and normal linen canvas or nature texture linen
canvas. If you have a special requirement about the canvas.
Dose the shipping
cost have been contained at our website price?
No, The Price
you see for each respective work of art at our website, they are cost for
products value in USD only.
Why to register?
After you registered at our website, for a pending order and before you submit,
at any time when you are free, you can enter your account again to edit your
pending order that is showed your shopping cart; so, became a regular member of
us, our shopping system will offer the most convenience to you, thanks.
Do you transmit my personal or order information to any third
parties?
We promised the all your information is strictly
confidential.
Ask
More Questions?
We have tried to anticipate all your
questions, but if you do require any further information or assistance, please
email us or If you would like us to contact you or call you back to answer any
questions timely, thank you.
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